THE TEN/FIVE RULE is where every employee is REQUIRED to ACKNOWLEDGE another employee TEN FEET away with a LOOK AND A SMILE. Then FIVE FEET away give a VERBAL GREETING, such as “HELLO, HOW ARE YOU TODAY?” At FIVE FEET you should stop, have eye contact and LISTEN to the response with your UNDIVIDED ATTENTION, HEART, EYES and EARS. This is a requirement of all employees at ST. BARNABAS HOSPITAL, which they adopted from the hospitality industry.
WOW, what a beautiful commitment to have all co-workers do. This will surely be the STIMULUS for all employees to promote or extend VIRTUES such as EMPATHY, UNDERSTANDING, ASSISTING and COLLABORATION to their fellow colleagues. We must all begin today, and do THE TEN/FIVE RULE.
To stop and LISTEN to an associate and possibly ASSIST them in whatever difficulties they are facing at that moment is only going to be a BENEFIT to both individuals and eventually the organization that they are in. What a simple and open-minded REQUIREMENT to install THE TEN/FIVE RULE. Let us all begin.
How many times do you pass someone or someone passes you, in the corridor, without a LOOK AND SMILE? Just performing THE TEN/FIVE RULE may TRANSFORM you or your colleague indefinitely. Try it, be a UNICORN and TRANSFORM someone. You or your associate can CHANGE YOUR BASIC NATURE. That is having the properties of the UNICORN. In 2018 a Gallup poll said; “WHEN EMPLOYEES POSSESS A DEEP SENSE OF AFFILIATION WITH THEIR TEAM MEMBERS, THEY ARE DRIVEN TO TAKE POSITIVE ACTIONS THAT WILL BENEFIT THE BUSINESS.”
JUST BEGIN TODAY. BE THE MASTER OF YOUR DESTINY. ADOPT THE TEN/FIVE RULE ON YOUR OWN AND ASSIST YOURSELF AND OTHERS TO TRANSFORM INTO BEING A BETTER PERSON AND INFLUENCE YOUR WORKPLACE TO BE MORE CARING.
Ron Winnegrad has been a Perfumer and teacher for 46 years. As a perfumer, Ron has been able to express the world he sees through a rainbow of olfactive and emotive visions. As a teacher, Ron has helped others to see fragrance through his own multi sensorial lens.